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In 2019, the National Small Business Association conducted its Technology and Small Business Survey1 of 550 small business owners. 74% of respondents said that keeping up with technology is very important to the success of their company. However, the biggest challenges they face with their organization’s use of technology are inadequate security measures (24%), cost of upgrades (17%), time to fix problems (17%), maintenance costs (14%), lack of technical expertise (9%), and outages (7%). As a small business executive, you probably agree with these findings but may dismiss the viability of outsourcing your IT to a data center as an...

The web hosting industry is continuing to evolve, and while hyperscale providers and global data center operators play a large role in the market’s maturity, so do resellers and other smaller service providers. The market opportunities available for new entrants to web hosting backed by quality infrastructure have never been greater, as more verticals, services, and regions digitize their operations. Web hosting can be complicated, but the basic elements that are essential to starting your own web hosting company are infrastructure to run your services from, marketing to sell them, and tech support to keep your customers happy and online....

Administering a web hosting service was once a complex process for all parties involved. Businesses had layers of software to deal with, from the server operating systems to website plugins or user interfaces. The process has become much less daunting for businesses, however, and the emergence of hosting packages built around cPanel is a large part of the reason why. Professionals in conversation on a popular industry forum say cPanel is the world’s most popular web hosting control panel, and it is often referred to as such. cPanel is often compared to Plesk, which is very popular among businesses running...

What are your criteria for selecting a data center? We often see large colocation data centers promoting the fact that you should select their facility based on its close proximity to your office rather than the personalized service, scalability or advanced capabilities it can provide. Isn’t that wrong? Shouldn’t you be able to select a data center that’s farther from your office but offers the specific services and capabilities you’re looking for? A data center offering remote hands support enables you to do just that....

Technology products and services have traditionally been sold using a bulleted list of features. Product features and price were nearly the same across competing products and the main differentiating factor was how comfortable the customer felt with the salesperson. But times have changed. Today’s sales process has matured beyond selling a bulleted list of features to selling a complete solution which enables technology and business savvy customers to solve their problems and achieve their business goals.