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The Merriam-Webster dictionary defines white-glove service as “being marked by special care or attention.” While any data center can claim to have white-glove service, it’s important to uncover whether their actions actually deliver the special care and attention they claim or if it is simply words used in marketing materials. When comparing data centers, it can be easy for you to turn to cost as the final factor in determining which data center you select. You may decide that since you already have an internal IT team, you can save money by using the data center’s building and connectivity capabilities,...

What are your criteria for selecting a data center? We often see large colocation data centers promoting the fact that you should select their facility based on its close proximity to your office rather than the personalized service, scalability or advanced capabilities it can provide. Isn’t that wrong? Shouldn’t you be able to select a data center that’s farther from your office but offers the specific services and capabilities you’re looking for? A data center offering remote hands support enables you to do just that....

Multacom, the web host that makes the net work, has reaffirmed the Company’s leadership position in data center security and reliability with the successful completion of its annual SOC 2 Type 2 compliance audit. The facilities and infrastructure examination and corresponding Service Organization Controls (SOC) 2 Report were completed by an independent third-party auditor. The report’s findings provide assurance to all Multacom customers, especially those in regulated industries, of the quality and effectiveness of the Company’s data center operations.

Security is an ever-present challenge. Whether you’re talking about the physical security of an office building or network security, it’s a constant threat to your company’s well-being. So, you may think that comparing security measures in an in-house server room to a third-party data center is simply a matter of semantics. Let’s take a look. Your Server Room or an In-House Data Center? Consider that the building you’re in right now was most likely designed as an office building where people go to work every day. It was probably not designed with the intent to hold millions of electronic files...

As more and more companies turn to a third-party data center as their IT partner of choice, it is important to evaluate the redundancy measures these data centers have in place to ensure that you are able to conduct business when, where and how you want. Data center redundancy defined. Data center redundancy refers to: the way in which the data center infrastructure and the network are designed. the duplicate components which are available and ready to be engaged when needed. The intent is to safeguard the data center and its clients from any network or facility outages. If a...