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In 2019, the National Small Business Association conducted its Technology and Small Business Survey1 of 550 small business owners. 74% of respondents said that keeping up with technology is very important to the success of their company. However, the biggest challenges they face with their organization’s use of technology are inadequate security measures (24%), cost of upgrades (17%), time to fix problems (17%), maintenance costs (14%), lack of technical expertise (9%), and outages (7%). As a small business executive, you probably agree with these findings but may dismiss the viability of outsourcing your IT to a data center as an...